How to Resolve Empty Files After a Restore (Windows)

If you unzip a Backblaze Computer Backup restore with the built-in Windows unzip utility, you may see empty, invalid, or 0 KB files. The best way to resolve this issue is to use an alternate unzipping tool.

Backblaze Downloader

Backblaze recommends that you use the Backblaze Downloader application.

• Download a Restore Using the Downloader App (Mac)
• Download a Restore Using the Downloader App (Windows)

Alternate Options

7-Zip powers the unzipping end of the Backblaze Downloader. See Use 7-Zip to Unzip a Restore File for more information.

Info-ZIP lets you drag and drop your restored ZIP file on top of the "unzip.exe" program. See Use Info-ZIP to Unzip a Restore File for more information.