Collect a Processes List (Mac)

For troubleshooting issues, you may need to provide a Support agent with a list of processes that are currently running on your computer. This can help the agent identify processes that may be interfering with the operation of Backblaze Computer Backup, such as security programs.

1. Press Command+Space on your keyboard.
2. Enter Terminal, and press Return.
3. Enter the following command into the Terminal window, and press Return.

   ps aux > ~/Desktop/list.txt

   This command creates a text file named list.txt that contains a list of your currently running processes.
4. When requested, attach this file in your response to the Support Agent.