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How it Works
Sign In to Restore
How do I install a new OS or move computers?
I use TimeMachine, should I exclude files?
Which files are being backed up?
Backing up External Hard Drives
What does Backblaze Backup?
How To Guides
iTunes restore guide for the Mac
Entourage Restore Guide
Apple Mail Restore Guide
How do I install the client?
The Backblaze installer remembers past account information - PC
How can I restore my files?
How long will it take to restore my files?
Rolling Back Time
How do I transfer my license to a new machine?
I paid. Why do I still get alerts that my trial is expiring?
How can I cancel my account?
Backblaze has multiple ways to receive help. You can also check out the following pages:
What is Backed Up
Transfer Backup State
Still not find your answer? Submit a support request and we will respond with in a business day.
Check Help Request
Check the status of an existing help request.
Easiest Online Backup
Business Online Backup
How Cloud Backup Works
A Little Deeper
Mac Online Backup
Windows Online Backup
In the Weeds
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