Reseller Starter Guide

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Backblaze offers two products: Computer Backup for desktops and laptops and B2 Cloud Storage for backing up servers and NAS devices. You can use our Groups admin console to centrally manage both products for your customers.

To contact the Backblaze Partner team, email us at: [email protected]

Desktop/Laptop Backup

Getting Started

For a step-by-step video tutorial on setting up your Groups, please click here.

  1. Start by setting up a Groups account. This will be your master account.
  2. Next, you’ll create a Group for each of your customers.
  3. After you have created a Group, you’ll create individual accounts and add them to the Group using an invite link.
  4. Finally, from your Reseller master account, you can login to individual accounts and install the software.

We’ve designed the process so it is completely managed by you and does not require any involvement from your customer. Additionally we offer a silent installer you can use to mass install Backblaze using the command line, Munki, Jamf or your preferred RMM tool.


Billing

You’ll pay $x/month, $x/yr, or $x/2yrs for each computer you manage and earn a 10% commission on Computer Backup sales. We do not have any rebate systems if certain numbers are met nor any price protection systems for any period of time.

By default, Backblaze saves any old versions or deleted files for 30 days. You can extend that version history to 1-Year or Forever for an additional fee.

Commissions

Please register with our Reseller Program in order to receive commission for managing your Business Groups, email [email protected] with:
  • The email address you plan to use for managing your Groups account(s). This email address is considered your Master Account ID and is your Backblaze account for commission. Please note: once you have purchased licenses for customers within Groups you cannot change the email address managing those Groups. Changing the email address in the future will forfeit your commission accrued for Groups previously created and managed by the original email address.
  • Reseller certificate

Commissions are paid out quarterly. Once you reach $1000 in sales you will get a payment from us for 10% of your sales. Payment cannot be sent via direct deposit. We can only issue payment to a valid PayPal email address.

The 10% commission is only received on Computer Backup sales and does not apply to Backblaze B2. As a reseller, you do not need to meet any sales quotas for any period of time.

Supporting Your MSP Customers with Backblaze B2 Cloud Storage

Backblaze B2 is the most affordable, high performance cloud storage available. B2 has a pay as you go model of $0.005/GB/Month (that’s just $5/TB/Month!) Here are all the pricing details as well as a cost calculator.

B2 offers the same service as Amazon S3, but at just ¼ of the price. While there is no commission program for B2, you are welcome to charge your customers at the rate of your choosing.

Unlike our Computer Backup product, there is no “Backblaze client” for B2. You can use B2 to backup servers and NAS devices by purchasing software from our partner MSP360 (formerly Cloudberry Labs). Here are the basics on using MSP360 and Backblaze B2.

Here are detailed instructions on how to backup a server to Backblaze B2 with MSP360.

MSP360 (formerly Cloudberry Labs) is the most popular product used today by Backblaze MSPs working with B2. Another MSP-friendly product that works with B2 is Comet Backup. If you are interested in white-label cloud backup, please reach out to MSP360 (formerly Cloudberry Labs) or Comet Backup for this service. Here's a list of all the backup products that integrate with B2.

Want to backup or sync a NAS?

If you use Synology Cloud Sync or QNAP Hybrid Backup Sync you can select B2 as your destination.

If you’re looking for NAS or Server backup with versioning and encryption, we recommend you use Cloudberry to backup your NAS.

How to manage your B2 customers with Backblaze Groups

  1. Get started with B2 by signing up here.
  2. Enable Groups.
  3. Create a separate Group for each customer.
  4. Invite your customer to join your Group and create an account for them using an invite link. Visit the Invite/Approve page to accept your customer into your Group.
  5. Create a B2 storage bucket for your customer. The bucket will be located within your customer’s account that you will manage with your Group. Here is the recommended hierarchy:
    • • Your Backblaze account
    •   • Customer Group
    •     • Customer account
    •       • Customer bucket
  6. Provide your B2 bucket name, Key ID and Application Key to Synology, Cloudberry or Comet Backup in order to set B2 as your destination.
  7. Login to your Backblaze account. Go to Account/Billing/Groups to track your customer’s billing in order to determine how much you want to charge them separately,

If you have questions, you can contact our Support Team by email or chat. Thanks again for your interest in Backblaze. We are looking forward to working with you!