For a step-by-step video tutorial on setting up your Groups, please click here.
- Start by setting up a Groups account. This will be your master account.
- Next, you’ll create a Group for each of your customers.
After you have created a Group, you’ll create
individual accounts and add them to the Group
using an invite link.
Finally, from your Reseller master account, you can login to individual accounts and install the software.
We’ve designed the process so it is completely managed by you and does not require any involvement from your customer.
Additionally we offer a silent
installer you can use to mass install Backblaze using the command line, Munki, Jamf or your preferred RMM tool.
You’ll set up credit card billing for each Group you manage and bill your customer separately.
Your customer won’t get any billing notifications from us. You’ll pay $5/month, $50/yr, or $95/2yrs
for each computer you manage and earn a 10% commission on Computer Backup sales.
In order to get compensated for providing Groups to your business and residential customers, you must email [email protected]
with the address you plan to use for managing your Groups account. You are required to provide the email address to us within three days from the time you activate your Groups account, otherwise payment will not be received.
Commissions are paid out quarterly. Once you have over $1000 in sales you will get a payment from from us for 10% of your sales. Tracking your sales in Groups is easy. Login to your account, navigate to the Billing section on the lower left and select Groups to see your sales organized by year.
The 10% commission is only received on Computer Backup sales and does not apply to Backblaze B2.
Supporting Your MSP Customers with Backblaze B2 Cloud Storage
Backblaze B2 is the most affordable, high performance cloud storage available.
B2 has a pay as you go model of $0.005/GB/Month (that’s just $5/TB/Month!)
Here are all the pricing details as well as a cost calculator
B2 offers the same service as Amazon S3, but at just ¼ of the price. While there is no commission program
for B2, you are welcome to charge your customers at the rate of your choosing.
Unlike our Computer Backup product, there is no “Backblaze client” for B2. You can use B2 to backup servers
and NAS by purchasing software from one of our partners: Here is pricing and set-up instructions for our
partners Comet Backup
and Cloudberry Labs
Want to backup or sync a NAS?
If you use Synology Cloud Sync
or QNAP Hybrid Backup Sync
you can select B2 as your destination.
If you’re looking for NAS or Server backup with versioning and encryption, we recommend you use Cloudberry to backup your NAS
How to manage your B2 customers with Backblaze Business Groups
- Get started with B2 by signing up here.
- Enable Business Groups.
- Create a separate Group for each customer.
Invite your customer to join your Group
and create an account for them using an invite link. Visit the Invite/Approve page to accept your customer into your Group.
Create a B2 storage bucket for your customer. The bucket will be located within your customer’s account that you will manage with your Group.
Here is the recommended hierarchy:
- • Your Backblaze account
-   • Customer Group
-     • Customer account
-       • Customer bucket
Provide your B2 bucket name, account ID and application key to Synology,
Cloudberry or Comet Backup
in order to set B2 as your destination.
- Login to your Backblaze account. Go to Account/Billing/Groups to track your customer’s billing in order to determine how much you want to charge them separately,
If you have questions, you can contact our Support Team by email or chat
. Thanks again for your interest in Backblaze.
We are looking forward to working with you!