Reseller Starter Guide

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Backblaze offers two products: Computer Backup for desktops and laptops and B2 Cloud Storage for backing up servers and NAS devices. You can use our Groups admin console to centrally manage both products for your customers.

To contact the Backblaze Partner team, email us at: [email protected]

Desktop/Laptop Backup

Getting Started

For a step-by-step video tutorial on setting up your Groups, please click here.

  1. Start by setting up a Groups account. This will be your master account.
  2. Next, you’ll create a Group for each of your customers.
  3. After you have created a Group, you’ll create individual accounts and add them to the Group using an invite link.
  4. Finally, from your Reseller master account, you can login to individual accounts and install the software.

We’ve designed the process so it is completely managed by you and does not require any involvement from your customer. Additionally we offer a silent installer you can use to mass install Backblaze using the command line, Munki, Jamf or your preferred RMM tool.


Billing

You’ll set up credit card billing for each Group you manage and bill your customer separately. Your customer won’t get any billing notifications from us. You’ll pay $5/month, $50/yr, or $95/2yrs for each computer you manage and earn a 10% commission on Computer Backup sales.

Commissions

In order to get compensated for providing Groups to your business and residential customers, you must email [email protected] with the address you plan to use for managing your Groups account. You are required to provide the email address to us within three days from the time you activate your Groups account, otherwise payment will not be received.

Commissions are paid out quarterly. Once you have over $1000 in sales you will get a payment from from us for 10% of your sales. Tracking your sales in Groups is easy. Login to your account, navigate to the Billing section on the lower left and select Groups to see your sales organized by year.

The 10% commission is only received on Computer Backup sales and does not apply to Backblaze B2.


Supporting Your MSP Customers with Backblaze B2 Cloud Storage

Backblaze B2 is the most affordable, high performance cloud storage available. B2 has a pay as you go model of $0.005/GB/Month (that’s just $5/TB/Month!) Here are all the pricing details as well as a cost calculator.

B2 offers the same service as Amazon S3, but at just ¼ of the price. While there is no commission program for B2, you are welcome to charge your customers at the rate of your choosing.

Unlike our Computer Backup product, there is no “Backblaze client” for B2. You can use B2 to backup servers and NAS by purchasing software from one of our partners: Here is pricing and set-up instructions for our partners Comet Backup and Cloudberry Labs.

Want to backup or sync a NAS?

If you use Synology Cloud Sync or QNAP Hybrid Backup Sync you can select B2 as your destination.

If you’re looking for NAS or Server backup with versioning and encryption, we recommend you use Cloudberry to backup your NAS.

How to manage your B2 customers with Backblaze Business Groups

  1. Get started with B2 by signing up here.
  2. Enable Business Groups.
  3. Create a separate Group for each customer.
  4. Invite your customer to join your Group and create an account for them using an invite link. Visit the Invite/Approve page to accept your customer into your Group.
  5. Create a B2 storage bucket for your customer. The bucket will be located within your customer’s account that you will manage with your Group. Here is the recommended hierarchy:
    • • Your Backblaze account
    •   • Customer Group
    •     • Customer account
    •       • Customer bucket
  6. Provide your B2 bucket name, account ID and application key to Synology, Cloudberry or Comet Backup in order to set B2 as your destination.
  7. Login to your Backblaze account. Go to Account/Billing/Groups to track your customer’s billing in order to determine how much you want to charge them separately,

If you have questions, you can contact our Support Team by email or chat. Thanks again for your interest in Backblaze. We are looking forward to working with you!