here to help
B2 Cloud Storage
Cloud infrastructure for development & IT
B2 Quickstart Guide
What's the difference between B2 and Backblaze Online Backup
What's the difference between the S3 Compatible API and B2 Native API?
Understanding the B2 Pricing Structure
Understanding the B2 Billing Page
Managing an Account
Creating a Bucket Using the Web UI
Creating and Managing Application Keys
How to Download and Extract Data from a B2 Snapshot
Featured Integration Guides
MSP360 (formerly Cloudberry)
All Integration Quickstart Guides...
Backblaze B2 Offers 4 Levels of Product Support
Cloud backup for company endpoints & VMs
Personal vs Business Backup
Creating a Business Group
How do I administer a group?
How do I add a person to my group?
Advanced Deployment (Mass Install)
Licensing & Billing
Group Licensing Overview
How do I add billing to a group?
Can I buy additional licenses for my group?
How do I remove someone from my group?
How do I add a member to my group?
How do I dissolve a group?
Website & Account Help
How to Verify your Email Address
Two Factor Verification Issues
Why am I seeing "there was an issue fetching your account"?
Cancelling and Deleting a Backblaze Account
Privacy & Regulations
List of ALL GDPR Help Articles
Backblaze and HIPAA
Cloud backup for home Macs & PCs
Beginner's Guide to Personal/Online Backup
What does Backblaze Backup?
Version History FAQ
Installing and Transferring
Installing the Client on MacOS 10.14 or Later
How to Install Backblaze on Windows
Inherit Backup State
Transferring a License to a new Backup
Backblaze Installer Remembers Past Account Information
How to Create a Restore
Rolling Back Time
How to use the Backblaze Downloader for Mac
How to Disable Encryption on a USB Hard Drive
How do I change my billing plan?
I paid. Why do I still get alerts my trial is expiring?
Questions about the Backblaze Partner program? Check out the
Still not finding your answer? Submit a support request and we will respond within a business day.
Mon: 9am - 12pm, 1:30pm - 5pm Pacific Time
Tues - Fri: 9am - 12pm, 1pm - 5pm Pacific Time