Powered by Olark
B2 Cloud Storage
We are here to help
Unlimited online backup for your Mac or PC.
Installing and Uninstalling
Install on new OS or move computers
Supported Operating Systems
The Backblaze installer remembers past account information - PC
Which files are being backed up?
What does Backblaze Backup?
How can I restore my files?
How long will it take to restore my files?
Rolling Back Time
How do I transfer my license to a new machine?
I paid. Why do I still get alerts that my trial is expiring?
How can I cancel my account?
What is Backed Up
Backup your company's laptops and desktops.
Installing & Getting Started
What is the difference between IT and Individual Access?
Does Backblaze Have a Silent Installer?
Why is My Custom Installer Asking My Users for a Password?
How Do I Add Additional Licenses to my Backblaze for Business Account?
Transfer Backup State for Backblaze for Business
How Do I Remove A Backup from My Business Account?
What is a Usage Report and Why are They Important?
Why Am I Getting "Out of Compliance" Emails?
How Do I Renew My Backblaze for Business Account?
B2 Cloud Storage
Developers and IT can build their own cloud storage solutions.
Choose from 4 levels of product support for B2.
More About Tiered Support
B2 Release Notes
What's the difference between B2 vs Backblaze Online Backup
B2 Account Management, Usage, and Billing
Mobile Phone Verification for B2
Understanding B2 Pricing Structure
Understanding the B2 Billing Page
Support or Feedback for Cloudberry
Support or Feedback for Synology Cloud Sync
Why am I Reaching Class C Transaction Caps with Synology?
Guides and How-to Docs
How do you download and extract data from a B2 snapshot?
Creating a Vanity URL with B2
Cyberduck - How to install and upload a file
List ALL of the B2 Cloud Storage Help Articles
Questions about the Backblaze Partner program? Check out the
Still not find your answer? Submit a support request and we will respond within a business day.
Chat Hours: Monday - Friday
9 am - 12 pm and 1 pm - 5 pm PST
Terms & Privacy
Hard Drive Stats