Backblaze Scheduled Maintenance Window
Backblaze performs regular maintenance with the aim to consistently improve our systems and services.
Most customers will not be affected during this maintenance due to the distributed nature of the systems being serviced. For example, Computer Backup uploads and most B2 Cloud Storage operations (ie: uploads, downloads, listing, key creation) will function normally.
Within the maintenance window, some customers may experience interruptions of five to 15 minutes in the following areas:
On rare occasions, Backblaze may perform system maintenance that will impact the above-mentioned areas for more than 15 minutes. We strive to provide advanced notice and updates on the timing of such maintenance via our Twitter channel, blog and/or other communications channels. If you believe a Backblaze service is "down" outside of a regular maintenance window, please submit a ticket to Backblaze customer support.
Why do we schedule regular maintenance during business hours?
Because we serve customers that operate 24/7 in 175 countries, maintenance will take place during someone's business hours no matter when we schedule it. As such, we've selected a time when we can be as quick and effective as possible with ready access to most of our Engineering and Cloud Operations teams as needed.
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