Your personal and non-personal information will be transferred to Backblaze for storage and
processing in the U.S.
EU-U.S. and Swiss-U.S. Privacy Shield
When transferring any personal information from the EEA and Switzerland to the U.S., we
adhere to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, as set forth by the U.S.
Department of Commerce. Backblaze has certified adherence to and commits to apply the
Privacy Shield Principles to all personal information it processes in reliance on the
For the purposes of enforcing compliance with the Privacy Shield, we are subject to the
investigatory and enforcement authority of the U.S. Federal Trade Commission.
For more information about the Privacy Shield, and to view our certification, see the U.S.
Department of Commerce’s Privacy Shield website located at: https://www.privacyshield.gov
If we have received your personal information in the U.S. and subsequently transfer it to a
third-party agent or service provider for processing, and such third-party agent or service
provider processes your personal information in a manner inconsistent with the Privacy
Shield Principles, we remain responsible under the Privacy Shield unless we can prove we are
not responsible for the event giving rise to the damage.
You can direct any questions or complaints about the use or disclosure of your personal
information to us at [email protected]
will investigate and resolve any complaints
or disputes regarding the use of personal information within forty-five (45) days of
receiving your complaint.
We have further committed to using the
American Arbitration Association (AAA)
to provide an independent recourse method. AAA
will handle any complaints Backblaze
is unable to resolve.
You may have the option to select binding arbitration for the resolution of your complaint
under certain circumstances. To find out more about the Privacy Shield's binding arbitration
scheme please see https://www.privacyshield.gov/article?id=ANNEX-I-introduction
For information on how to request access, rectification or deletion of your personal
information if it is inaccurate or processed in violation of the Privacy Shield, see the
"Your data protection and privacy rights & choices" section which follows