Backblaze B2 Support

All Backblaze B2 Cloud Storage customers are covered by our Mega Support plan for free and can upgrade to one of the other plans if desired. All B2 support is provided by Backblaze employees located in the US.

FEATURES
Mega
Support
Giga
Support
Tera
Support
Peta
Support
Product Docs
Sample Code
Knowledge Base
Email Suport
(9am-5pm PST)
Email - Target response time
24/7 Phone Hotline - Target response time
Individuals with access
Pricing
2 business days
Free
1 business day
Free (with credit card added to B2 account)
2 business hours
2
$150 / month
2 business hours
2 hours for critical availability issues
5
$400 / month