Order a USB Restore Drive
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    Order a USB Restore Drive

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    Article summary

    You can order a restore hard drive that contains the data that you backed up to your Backblaze Computer Backup account. The restore drive is shipped to your address, and you can return the drive to Backblaze for a refund within 30 days of receiving the drive. For more information about returning a restore drive, click here.

    Create a Restore on a USB Hard Drive

    Restore drives are formatted based on the operating system of the computer from which you create a restore.

    1. Sign in to your Backblaze account.
    2. In the left navigation menu under Computer Backup, click View/Restore Files.
    3. Under Choose Method, select USB Hard Drive.
    4. Scroll to the file browser at the bottom of the screen, and select the computer that you want to restore in the Machine field.
    5. Select the folders and files that you want to restore, or click Select all folders and files to restore all of the data that is backed up for this computer.
    6. Click Continue with Restore.
    7. Enter your shipping and payment information, and click Buy USB Hard Drive Restore.

    Shipping Time

    The time to build and ship a USB hard drive restore depends on the amount of data and the number of files that you select for restore. 

    It typically takes one to two business days per terabyte of data to prepare, copy, and encrypt. Times can fluctuate depending on the total quantity of data and the number of individual files in your restore.

    All USB restore drives are built Monday through Friday, and are not processed over the weekend. They are prepared and shipped from the United States, even if your data is stored in a non-U.S. data center.

    After Backblaze builds the drive, it is shipped using FedEx and you receive an email with a tracking number. If you are in the continental U.S., it is shipped overnight. If you are outside of the U.S., it is shipped using FedEx international priority, which can be as few as three to four days for many locations or as much as 10 days for remote locations.

    The price of the USB restore drive is inclusive of shipping within the U.S. If you are outside of the U.S., you are responsible for any taxes, duties, customs, or fees.

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