Hurricane Sandy and Data Loss Assistance

Editor’s note: On March 3, 2022, Backblaze ended the USB flash drive restore option. While we parted ways with USB flash drives, we continue to offer many options for restoring your files—explore ways to recover your data here.

Backblaze would like to extend our deepest sympathies to the people affected by Hurricane Sandy. We hope your recovery and return to any semblance of “normalcy” is swift.

Many of our customers are located in the areas devastated by Hurricane Sandy and thus many of you may need to recover lost data from our online backup service over the coming weeks. Our goal is to make that as easy and seamless as possible.

We have setup a dedicated email address for customers who lost data in Hurricane Sandy and need help recovering their data: (For everyone else and requests unrelated to restoring data, please contact the Backblaze Support team by visiting: and submit a support request.

Additionally, while you can always download your data for free, if you are in the FEMA Disaster Declared Area (affected areas in Connecticut, New York, and New Jersey) and need your data sent via FedEx on a USB Hard Drive or USB Flash Drive, we will provide a 50% discount on these services through the end of November. To use this discount, please order your data restore and email with your information to receive a 50% refund.

Again, our thoughts are with those impacted and hope your life can get back to normal quickly.

If you would like to make a donation to assist those affected by Hurricane Sandy, please contact the American Red Cross or donate to the relief organization of your choice.


About Gleb Budman

Gleb Budman is a co-founder and has served as our chief executive officer since 2007, guiding the business from its inception in a Palo Alto apartment to a company serving customers in more than 175 countries with over an exabyte of data under management. Gleb has served as a member of our board of directors since 2009 and as chairperson since January 2021. Prior to Backblaze, Gleb was the senior director of product management at SonicWall and the vice president of products at MailFrontier, which was acquired by SonicWall. Before that, he served in a senior position at Kendara, which was acquired by Excite@Home, and previously founded and successfully exited two other startup companies.