Have You Been a Data Crisis Counselor?

Dirty Jobs

Dan Tynan’s article “The 7 dirtiest jobs in IT” hit a nerve with many an IT worker, and Tynan followed it up with “Even dirtier IT jobs.”

Number six on the list of the dirtiest jobs? Data crisis counselor.

This is a person on the other end of the phone from “sobbing adults who’ve lost images or videos of their recently deceased parents” and dentists, and IT managers, and tons of others who lost data and were frantic, upset, and panicked. Kelly Chessen, who has this job for DriveSavers, a firm that tries to recover data from dead hard drives, says her five years on a suicide prevention line is what prepared her best for this position.

Have you been an unwitting data crisis counselor for a friend or family member?
Make sure they back up so you don’t have to be…


About Gleb Budman

Gleb Budman is a co-founder and has served as our chief executive officer since 2007, guiding the business from its inception in a Palo Alto apartment to a company serving customers in more than 175 countries with over an exabyte of data under management. Gleb has served as a member of our board of directors since 2009 and as chairperson since January 2021. Prior to Backblaze, Gleb was the senior director of product management at SonicWall and the vice president of products at MailFrontier, which was acquired by SonicWall. Before that, he served in a senior position at Kendara, which was acquired by Excite@Home, and previously founded and successfully exited two other startup companies.