Manage Enterprise Control

With Backblaze Enterprise Control you can manage backups and restores for users in your Group.

For more information about configuring and managing Groups, click here.

Edit Enterprise Control Settings

1. Sign in to your Backblaze account.
2. In the left navigation menu under Business Groups, click Group Management.
3. Locate the group that you want to edit.
4. Next to Administrative Level, click View Details.
5. Select Enterprise Control Settings.
   You cannot edit File Management settings after initial setup.
6. Click Edit settings.
7. Select or deselect the following settings as desired:
   • Lock Group Membership
   • Members cannot purchase hard drive restores
   • Members cannot purchase B2 snapshots
   • Members cannot update the Backblaze app through the desktop app
   • Hide Backblaze menu icon in the tray (Win)/menu bar (Mac)
8. Click Submit.

Delete a User's Backup

For information about removing a group member, click here.

1. In the left navigation menu under Business Groups, click Users/Computers.
2. In the Group dropdown menu, select the name of the group that you want to manage.
3. Click Delete for the user's backup that you want to delete.
4. Click Delete Backup to confirm the action.

Rename a User's Backup

1. In the left navigation menu under Business Groups, click Users/Computers.
2. In the Group dropdown menu, select the name of the group that you want to manage.
3. Click(edit) next to the user's email address.
4. Enter a new name for the user's backup, and click Rename.

Place a Legal Hold

A Legal Hold allows Enterprise Control group admins to preserve specific Backblaze Computer Backup backups, preventing deletion even if the user removes files. This supports compliance needs like investigations or litigation. Admins can apply and release Legal Holds, view which backups are affected, and access their contents using existing tools. Legal Holds are invisible to end users and rely on the Forever Version History feature for efficient data preservation.

Enable the Legal Hold Capability on a Group

Admins can enable Legal Hold even if it is not their first time configuring Enterprise Control, as long as the following options were already selected during the initial setup. You should not have selected All users in the Group can delete their own backups.

• All Group admins can delete any Group member backups
• All Group admins can restore files on behalf of any Group member

In this case, follow steps 1–6 in the Edit Enterprise Control Settings, then proceed to steps 7–9 in this section.

1. In the left navigation menu under Business Groups, click Group Management.
2. Click Configure next to Administrative Level.
3. Click Next.
4. Select All Group admins can delete any Group member backups.
   Do not select All users in the Group can delete their own backups.
5. Select All Group admins can restore files on behalf of any Group member.
6. Click Next.
7. Select Prevent Members from leaving the Group.
8. Select Group admins can place backups on legal hold.
9. Click Submit.

Place or Release a Legal Hold

1. In the left navigation menu under Business Groups, click Users/Computers.
2. Click Legal Hold next to the computer name.
3. (Optional) Enter a useful Title.
4. (Optional) Enter a Description to add context to the Legal Hold.
5. Click Place Legal Hold.
6. To remove a Legal Hold, click Release Legal Hold, then click it again to confirm.

You can filter by Group members whose backups are on Legal Hold.

Access Data Under Legal Hold

1. In the left navigation menu under Business Groups, click Users/Computers.
2. Click the silhouette icon next to the backup and select Manage User Account.
3. Click View/Restore Files.

4. Select the backup that is under Legal Hold.

A list of folders containing preserved files is displayed.

Restrictions

After a Legal Hold is applied to a backup, admins cannot perform the following actions until the hold is released:

• Delete the backup
• Remove a member from the Group
• Dissolve the Group 
• Remove the Prevent Members from leaving the Group setting
• Remove the Group admins can place backups on legal hold setting