Groups Helps You Manage Family Backup

January 24th, 2017

Being responsible for your family’s IT needs can feel burdensome. We’ve made it easier for you to manage all of your family’s backups in one place. Presenting Groups, a new feature that works with two computers or 200 (or 1,000…what you’re doing with 1,000 computers is an issue for a different post).

Groups helps you pay for the backups your family uses without having to log in and out of individual accounts. This makes it simple to keep track of everyone in one place. All the backup accounts are linked to the same credit card, and you can even keep track of backups and create restores quickly and easily with managed Groups. Need to help a family member with a computer emergency? Log in, access their most recent backup and restore the files they need via a downloadable ZIP or use our Restore By Mail service to have a complete backup sent on a USB hard drive.

You can already manage multiple computers on a single Backblaze account. So why use Groups instead? Because each user has individual access to, and control of, their account. You – as Group Administrator – manage billing and, optionally, data recovery. This is a more secure and safer method than sharing the same account credentials among several computers used by different people.

This post focuses on managing family backups, but ultimately, a Group works equally well for business users and personal users alike. In fact, you’ll see it referred to as “Business Groups” in Backblaze’s settings. But you don’t have to be a business to work with a Group.

Set Up Groups

As the Group Administrator, you have total control over who’s included as part of your Group. You can send out email invitations so they join your Group. You also have the option of using a unique Group Invitation link – anyone that you send it to can click and join. A good addition to your monthly family newsletter, perhaps. You can set your Groups up to pay for the services you choose, and you can create as many Groups as you need to make sure you’re covered.

Being in a Group is entirely voluntary. Any member of a Group can leave any time they want. The Groups feature makes it easier to take care of the accounts you need to keep track of. Group Administrators are also free to remove anyone from a Group at any time – that person then gets to choose whether or not they want to continue backing up with Backblaze, by putting down their own payment method. Which is perfect for when it’s time to wean the kiddos off of your shared accounts. Whether they like it or not.

As Group Administrator, when creating your Group, you can set your administrative privileges. If you choose to manage user accounts, you can help prepare their Backblaze backups for restoration, so users in your Group don’t need to sign in and do the job themselves (they still retain full control over their own account). Managed or unmanaged, you can still keep track of their backup status and billing management falls in the Group Administrator’s lap.

Invite Members

Now that you have created a Group you can invite members to join it. Copy the Group Invite Link Backblaze generates automatically for you. Give to friends and family via instant message or any other means you’d like. Click the Send Invite Emails button to invite them by email. That way you can keep track of who you’ve sent invites to and who’s requesting membership, right from within the Group Management window. You can retain control over who can and can’t join.

When the person you’ve invited clicks on the link, they’ll be asked to either create a Backblaze account (if they don’t have one) or sign in to their existing one (if they do). Once that’s done, they’ll be prompted to download Backblaze. There’s no need to reinstall Backblaze if they already use it. They’re now part of your Group. If they’re new to Backblaze, they can download and install the client and begin their initial backup. And if you’re managing the Group, you’ll be able to keep track of their backups.

Save Money, Plan Ahead

Each computer you’re backing up is billed the same simple way: $5 per computer, per month. You can save money by buying yearly licenses ($50) or two-year licenses ($95).

Inviting users who already have Backblaze accounts? No problem. Once they’ve joined your Group, their existing credit card will automatically get a prorated refund for the remaining part of the existing Backblaze license. They (and you) don’t need to worry about reuploading data – the backup is already safe and sound in our Data Center.

We know it’s a pain to be “The Tech Person” for your circle of family and friends. We hope that Groups makes it just that much easier for you to help out your people in need.

Have questions about Groups? We want to hear from you – let us know what you think. Also make sure to read up more about Groups in our recent announcement.

Peter Cohen
Peter will never give you up, never let you down, never run around or desert you. He also manages the Backblaze blog.

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  • Andy Gulliver

    So I’ve signed in to my personal account, set up groups and invited my wife (who currently has her own account) to join. However my computer isn’t showing under ‘Users/Computers. Does this mean I have to invite myself to the group?

  • pieter lesage

    is there a way to move existing backups to a group?
    or do you have to restart the backup proces?

    • DevinEllis

      I have the same question. The post mentions merging two separate accounts into one group, what about separating one account into a group of multiple accounts?

      • Groups doesn’t affect your backup process, just your billing (and, if allowed, the management of your restores). So you don’t have to reupload or restart the process if you join a group. When you leave a group, the same is true.

        • DevinEllis

          Sorry but this doesn’t answer my question I don’t think. I’d like to move a PC from one account to another, then add it to a group. Use case: I pay for my dad’s PC, but I’d rather he not use my login/have access my backup.

          • At this time we don’t permit data or licenses to be transferred between accounts. So in this scenario, you’d create a new account for your dad, then the Backblaze software would reseed the backup.

  • barefootguru

    Uh, the last heading implies saving money with a group, but seems to be the same cost as having seperate accounts?

    • The last heading implies you can save money by planning ahead and pre-purchasing licenses in one or two year increments. It’s the same cost if you use Groups or don’t, but Groups simplifies billing for separate accounts by centralizing it.

      • Michael

        Great, so I can pay for my own backblaze account and my family’s!

        I feel that I move files from all the computers in the house to my desktop so they can be backed up to backblaze. A cheaper option where I can backup other household computers without paying for a full license would be nice. Or even a program that allows me to transfer a backup to the desktop where it would be uploaded to backblaze.

        • Duly noted on family plans. I’m not sure I follow on transferring a backup to the desktop and then to Backblaze, though. Can you give me more details about what you’re looking for?