The CCPA provides California residents with specific rights regarding their personal
information. This section describes your CCPA rights and explains how to exercise those
Access to Specific Information and Data Portability Rights
You have the right to request that Backblaze disclose certain information to you about our
collection and use of your personal information over the past 12 months. Once we receive and
confirm your verifiable consumer request (see Exercising Access, Data Portability, and
Deletion Rights below), we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we
collected about you.
- Our business or commercial purpose for collecting that personal
- The categories of third parties with whom we share that personal
- The specific pieces of personal information we collected about you
(also called a data portability request).
- If we disclosed your personal information for a business purpose,
the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that Backblaze delete any of your personal information that we
collected from you and retained, subject to certain exceptions. Once we receive and confirm
your verifiable consumer request (see Exercising Access, Data Portability, and Deletion
Rights below), we will delete, and direct our service providers to delete, your personal
information from our records unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our
service provider(s) to:
- Complete the transaction for which we collected the personal
information, provide a good or service that you requested, take actions reasonably
anticipated within the context of our ongoing business relationship with you, or
otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing
- Exercise free speech rights, ensure the right of another consumer
to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act
(Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or
statistical research in the public interest that adheres to all other applicable
ethics and privacy laws, when the information's deletion may likely render
impossible or seriously impair the research's achievement, if you previously
provided informed consent.
- Enable solely internal uses that are reasonably aligned with
consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are
compatible with the context in which you provided it.
California’s "Shine the Light” Law
California Civil Code Section §1798.83 permits users of our website that are California
residents to request certain information regarding our disclosure of personal information to
third parties for their direct marketing purposes.
Exercising Your Rights
To exercise the rights described above, please submit a verifiable consumer request to us:
The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify
you are the person about whom we collected personal information or an authorized
- Describe your request with sufficient detail that allows us to
properly understand, evaluate, and respond to it.
Only you, or a person registered with the California Secretary of State that you authorize
to act on your behalf, may make a verifiable consumer request related to your personal
information. You may also make a verifiable consumer request on behalf of your minor child.
We cannot respond to your request or provide you with personal information if we cannot
verify your identity or authority to make the request and confirm the personal information
relates to you.
Making a verifiable consumer request does not require you to create an account with us.
However, we do consider requests made through your password-protected account sufficiently
verified when the request relates to personal information associated with that specific
account. We will only use personal information provided in a verifiable consumer request to
verify the requestor’s identity or authority to make the request.
You may only make a verifiable consumer request for access or data portability twice within
a 12-month period.
Response Time and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its
receipt. If we require more time, we will inform you of the reason and extension period (up
to 90 days) in writing.
If you have an account with us, we will deliver our written response to that account. If you
do not have an account with us, we will deliver our written response by mail or
electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable
consumer request’s receipt. The response we provide will also explain any reasons we may be
unable to comply with a request. For data portability requests, we will select a format to
provide your personal information that is readily useable and should allow you to transmit
the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it
is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants
a fee, we will tell you why we made that decision and provide you with a cost estimate
before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless
otherwise permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services,
including through granting discounts or other benefits or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods
or services or a different level or quality of goods or services.
We may offer you financial incentives permitted by the CCPA that can result in different
prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will
reasonably relate to your personal information’s value and contain written terms that
describe the program’s material aspects. Participation in a financial incentive program
requires your opt-in consent, which you may revoke at any time.