{"id":93456,"date":"2019-10-31T09:30:35","date_gmt":"2019-10-31T16:30:35","guid":{"rendered":"https:\/\/www.backblaze.com\/blog\/?p=93456"},"modified":"2025-07-21T13:54:23","modified_gmt":"2025-07-21T20:54:23","slug":"welcoming-the-greenest-member-of-support","status":"publish","type":"post","link":"https:\/\/www.backblaze.com\/blog\/welcoming-the-greenest-member-of-support\/","title":{"rendered":"Welcoming the Greenest Member of Support"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-93458\" src=\"https:\/\/www.backblaze.com\/blog\/wp-content\/uploads\/2019\/10\/KC3-blog-post.jpg\" alt=\"Our Newest Support Tech, KC3\" width=\"1440\" height=\"820\" srcset=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/KC3-blog-post.jpg 1440w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/KC3-blog-post-300x171.jpg 300w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/KC3-blog-post-1024x583.jpg 1024w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/KC3-blog-post-768x437.jpg 768w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/KC3-blog-post-560x319.jpg 560w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/p>\n<h2>Growing into the Role: A Tuberspective into the Greenest Member of Support<\/h2>\n<p>We\u2019d like to introduce you to the newest member of the Tech Support crew, KC3. (To be clear, his name is KC, but we already have <i>two<\/i> Casey\u2019s!)<\/p>\n<p>This lil\u2019 spud is a real go-getter. Although not yet answering tickets or eye deep in support chats, he brings a real spark of life to the team. Brought on by an existing Support Tech, Dan, with a recommendation from one of our Physical Media Techs, JC, we knew KC3 would dig right in and get dirty, working alongside everyone else.<\/p>\n<figure id=\"attachment_93474\" aria-describedby=\"caption-attachment-93474\" style=\"width: 300px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-93474\" src=\"https:\/\/www.backblaze.com\/blog\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-9.01.39-AM-300x247.png\" alt=\"KC3 on his first day\" width=\"300\" height=\"247\" srcset=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-9.01.39-AM-300x247.png 300w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-9.01.39-AM-1024x842.png 1024w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-9.01.39-AM-768x632.png 768w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-9.01.39-AM-1536x1264.png 1536w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-9.01.39-AM-560x461.png 560w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-9.01.39-AM.png 1556w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-93474\" class=\"wp-caption-text\">Day One: Fresh faced and rarin&#8217; to go!<\/figcaption><\/figure>\n<p>To be candid, he did have to be carried initially, but once he\u2019d been with us a couple of weeks, he really set down roots. Since then, he has been invaluable to other teams as well!<\/p>\n<figure id=\"attachment_93490\" aria-describedby=\"caption-attachment-93490\" style=\"width: 488px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-93490\" src=\"https:\/\/www.backblaze.com\/blog\/wp-content\/uploads\/2019\/10\/kc3growingonthecompany.png\" alt=\"KC3's first personnel review.\" width=\"488\" height=\"566\" srcset=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/kc3growingonthecompany.png 488w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/kc3growingonthecompany-259x300.png 259w\" sizes=\"auto, (max-width: 488px) 100vw, 488px\" \/><figcaption id=\"caption-attachment-93490\" class=\"wp-caption-text\">Internal discussion about personnel growth.<\/figcaption><\/figure>\n<hr style=\"border: 0; height: 2px; background-image: linear-gradient(to right, rgba(0, 0, 0, 0), rgba(0, 0, 0, 0.75), rgba(0, 0, 0, 0)); max-width: 95%; margin: 36px auto;\" \/>\n<p>As is customary for all new hires, he had to do \u201cThe Questionnaire\u201d!<\/p>\n<p><strong>Backblaze: What is your Backblaze title?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: How Prestigious. For entry-level? Wow. Where are you originally from?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: Real strong roots there. Nice! What attracted you to Backblaze?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: We appreciate that. What do you expect to learn while being at Backblaze?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: Lofty goals indeed. Where else have you worked?<\/strong><\/p>\n<p>KC3: \u201c . . . &#8221;<\/p>\n<p><strong>B: Started at ground level, how industrious! Where did you go to school?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: Ivy league, neat! What\u2019s your dream job?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: Such noble aspirations. Of what achievements are you most proud?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: That\u2019s so sweet. Why do you like certain things?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: How insightful! Favorite place you\u2019ve traveled?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: That\u2019s fairly far afield, sounds fun. Favorite hobby?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: That\u2019s a hot scene, I could see hopping from place to place. Favorite food?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: Sorry, we won\u2019t bring it up again. Star Trek or Star Wars?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: Wise choice, considering the split in the office already. Coke or Pepsi?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: No, no, vodka is an acceptable answer. Anything else you\u2019d like to tell us?<\/strong><\/p>\n<p>KC3: \u201c . . . \u201d<\/p>\n<p><strong>B: Deep. We look forward to you applying that salt-of-the-earth wisdom to your tasks!<\/strong><\/p>\n<hr style=\"border: 0; height: 2px; background-image: linear-gradient(to right, rgba(0, 0, 0, 0), rgba(0, 0, 0, 0.75), rgba(0, 0, 0, 0)); max-width: 95%; margin: 36px auto;\" \/>\n<p>Although not a-peeling during his first few days, he has unequivocally grown over the last few weeks. So much so that he has even risen to a spudvisory role\u2014keeping an even tone and demeanor, even when engaged in difficult conversations.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-93480\" src=\"https:\/\/www.backblaze.com\/blog\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-10.05.02-AM-1024x960.png\" alt=\"KC3's open door policy.\" width=\"1024\" height=\"960\" srcset=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-10.05.02-AM-1024x960.png 1024w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-10.05.02-AM-300x281.png 300w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-10.05.02-AM-768x720.png 768w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-10.05.02-AM-560x525.png 560w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-29-at-10.05.02-AM.png 1192w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Thanks for joining the team, KC3. We look forward to you continually rising to the challenge, reaching higher and higher with your perfectly starched attire!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019d like to introduce you to the newest member of the Tech Support crew, KC3.<\/p>\n","protected":false},"author":143,"featured_media":93458,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[131,10],"tags":[402],"class_list":["post-93456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-backblaze-bits","category-backblaze-fun","tag-halloween","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Welcoming the Greenest Member of Support<\/title>\n<meta name=\"description\" content=\"We\u2019d like to introduce you to the newest member of the Tech Support crew, KC3.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Welcoming the Greenest Member of Support\" \/>\n<meta property=\"og:description\" content=\"We\u2019d like to introduce you to the newest member of the Tech Support crew, KC3.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.backblaze.com\/blog\/welcoming-the-greenest-member-of-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Backblaze Blog | Cloud Storage &amp; 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