{"id":39321,"date":"2015-08-27T10:35:12","date_gmt":"2015-08-27T17:35:12","guid":{"rendered":"https:\/\/www.backblaze.com\/blog\/?p=39321"},"modified":"2025-07-20T06:06:33","modified_gmt":"2025-07-20T13:06:33","slug":"turbotax-ends-backup-to-cloud-service","status":"publish","type":"post","link":"https:\/\/www.backblaze.com\/blog\/turbotax-ends-backup-to-cloud-service\/","title":{"rendered":"TurboTax Ends Backup to Cloud Service"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-39331\" src=\"https:\/\/www.backblaze.com\/blog\/wp-content\/uploads\/2015\/08\/blog-cloud-header.png\" alt=\"Cloud Backup\" width=\"720\" height=\"360\" srcset=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2015\/08\/blog-cloud-header.png 720w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2015\/08\/blog-cloud-header-300x150.png 300w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2015\/08\/blog-cloud-header-560x280.png 560w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/p>\n<p id=\"bzdropcap\">In early 2015, a limited number of customers who used the TurboTax\u00ae desktop software were offered the opportunity to save their 2014 tax returns in the Turbo Tax cloud\u2014for free. In early July, TurboTax decided to end their Backup to Cloud pilot program and sent those users an email notifying them that the program was ending. TurboTax gave the users until July 21<sup>st<\/sup> to download their tax returns, then TurboTax shut down the Backup to Cloud service.<\/p>\n<h2>Why This Matters<\/h2>\n<p>If you are one of the people who used TurboTax\u2019s Backup to Cloud service to back up your 2014 tax returns, you can no longer retrieve your tax returns from the TurboTax cloud. Instead, TurboTax has <a href=\"https:\/\/ttlc.intuit.com\/questions\/1901218\" target=\"_blank\" rel=\"noopener noreferrer\">posted instructions on its website<\/a> on how to obtain a summary of your tax returns for free from the IRS and\/or your complete tax return for $50.<\/p>\n<h2>Why Did They End the Service?<\/h2>\n<p>In an <a href=\"http:\/\/www.nytimes.com\/2015\/07\/15\/your-money\/turbotax-drops-cloud-backup-option-for-desktop-users.html\" target=\"_blank\" rel=\"noopener noreferrer\">article from The New York Times<\/a>, a representative from TurboTax stated this was an experiment to see the demand for such a service. They concluded there was not currently enough demand and halted the service.<\/p>\n<h2>Are Your Tax Returns Really Gone?<\/h2>\n<p>If you were one of the people that used the Backup to Cloud service from TurboTax and did not download your tax return files before the deadline, you\u2019ll have to locate them elsewhere. Start with the laptop or desktop on which you used the TurboTax desktop software to prepare your return; there should be a local copy of your return stored on that system. If that doesn\u2019t work, here are some other places to look:<\/p>\n<ol>\n<li>Backblaze or a similar automatic online <a href=\"https:\/\/www.backblaze.com\/cloud-storage\/solutions\/backup-and-archive\">backup service<\/a>.<\/li>\n<li>Your Dropbox folder, if you copied\/saved your tax returns there.<\/li>\n<li>Google Drive or a similar cloud service, if you copied\/saved your tax returns there.<\/li>\n<li>An external<a href=\"\/blog\/life-and-times-of-a-backblaze-hard-drive\/\"> hard drive<\/a> used for automatic backup (Time Machine, Windows Backup, etc.)<\/li>\n<li>An external hard drive that you manually copied\/saved your tax return files to.<\/li>\n<li>An email you sent to someone with your tax return files attached. Check your sent folder or ask the recipient if they still have the email message with the files.<\/li>\n<li>A USB stick, DVD, CD, etc. that you may have copied\/saved your tax return files to.<\/li>\n<\/ol>\n<h2><a href=\"\/blog\/the-3-2-1-backup-strategy\/\">3-2-1 Backup<\/a><\/h2>\n<p>Today more and more applications running on your computer offer to store your data \u201cin their cloud.\u201d You can take advantage of this type of service, but remember <a href=\"\/blog\/the-3-2-1-backup-strategy\/\" target=\"_blank\" rel=\"noopener noreferrer\">the 3-2-1 backup model<\/a>. In short: besides the copy of data you have stored with a cloud service, have two or more copies of your tax returns, Google Docs, Facebook pics, etc. stored somewhere else.<\/p>\n<p>Check out the Backblaze <a href=\"https:\/\/www.backblaze.com\/cloud-backup\/personal\">computer backup<\/a> guide if you need help creating a 3-2-1 backup plan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In early 2015, a limited number of customers who used the TurboTax\u00ae desktop software were offered the opportunity to save their 2014 tax returns in the Turbo Tax cloud\u2014for free. In early July, TurboTax decided to end their Backup to Cloud pilot program and sent those users an email notifying them that the program was&hellip; <a class=\"more-link\" href=\"https:\/\/www.backblaze.com\/blog\/turbotax-ends-backup-to-cloud-service\/\">Continue reading <span class=\"screen-reader-text\">TurboTax Ends Backup to Cloud Service<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":39331,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[121],"tags":[469],"class_list":["post-39321","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-backing-up","tag-consumerbackup","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TurboTax Deletes Returns: Was Your Tax Data an Experiment?<\/title>\n<meta name=\"description\" content=\"Did you know TurboTax might have deleted your 2014 tax return? We take a quick look at what you can do to recover and protect your future returns.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TurboTax Deletes Returns: Was Your Tax Data an Experiment?\" \/>\n<meta property=\"og:description\" content=\"Did you know TurboTax might have deleted your 2014 tax return? We take a quick look at what you can do to recover and protect your future returns.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.backblaze.com\/blog\/turbotax-ends-backup-to-cloud-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Backblaze Blog | Cloud Storage &amp; Cloud Backup\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/backblaze\" \/>\n<meta property=\"article:published_time\" content=\"2015-08-27T17:35:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-20T13:06:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2015\/08\/blog-cloud-header.png\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Andy Klein\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@backblaze\" \/>\n<meta name=\"twitter:site\" content=\"@backblaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andy Klein\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"TurboTax Deletes Returns: Was Your Tax Data an Experiment?","description":"Did you know TurboTax might have deleted your 2014 tax return? 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