{"id":112315,"date":"2025-10-07T09:05:00","date_gmt":"2025-10-07T16:05:00","guid":{"rendered":"https:\/\/www.backblaze.com\/blog\/?p=112315"},"modified":"2025-10-30T12:27:13","modified_gmt":"2025-10-30T19:27:13","slug":"how-backblaze-computer-backup-and-jamf-pro-extension-attributes-enhance-the-customer-experience","status":"publish","type":"post","link":"https:\/\/www.backblaze.com\/blog\/how-backblaze-computer-backup-and-jamf-pro-extension-attributes-enhance-the-customer-experience\/","title":{"rendered":"How Backblaze Computer Backup and Jamf Pro Extension Attributes Enhance the Customer Experience"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"820\" src=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2025\/10\/DisasterRecovery-0003-Blog-Header-1440x820-1.png\" alt=\"A decorative image showing computer and user icons. \" class=\"wp-image-112316\" srcset=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2025\/10\/DisasterRecovery-0003-Blog-Header-1440x820-1.png 1440w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2025\/10\/DisasterRecovery-0003-Blog-Header-1440x820-1-300x171.png 300w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2025\/10\/DisasterRecovery-0003-Blog-Header-1440x820-1-1024x583.png 1024w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2025\/10\/DisasterRecovery-0003-Blog-Header-1440x820-1-768x437.png 768w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>At Backblaze, we\u2019ve always believed that data protection should be easy, reliable, and seamless. Our <a href=\"https:\/\/www.backblaze.com\/cloud-backup\/personal\/mac-online-backup\" target=\"_blank\" rel=\"noreferrer noopener\">Computer Backup product<\/a> has long provided individuals and organizations with unlimited, automatic, and affordable cloud backup. But for IT admins managing fleets of devices, visibility and control are just as critical as the backup itself.<\/p>\n\n\n\n<p>That\u2019s where <a href=\"https:\/\/www.backblaze.com\/cloud-backup\/business\/landing\/ad\/jamf\" target=\"_blank\" rel=\"noreferrer noopener\">our integration with Jamf Pro<\/a> comes in. By developing extension attributes that surface key information about Backblaze Computer Backup directly into Jamf Pro, we\u2019ve made it simpler than ever for admins to monitor and manage backup health across their organization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why extension attributes matter<\/h2>\n\n\n\n<p>Jamf Pro is the industry standard for managing Apple devices, giving IT teams centralized oversight and policy enforcement across Macs, iPhones, and iPads. Extension attributes allow admins to collect custom data points beyond Jamf\u2019s built-in inventory. By plugging Backblaze-specific attributes into Jamf, organizations gain real-time insight into the backup status of every managed Mac\u2014without jumping between multiple dashboards.<\/p>\n\n\n\n<p>This alignment reduces blind spots, helps meet compliance requirements, and, most importantly, gives peace of mind that critical company data is safe. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The four key extension attributes<\/h2>\n\n\n\n<p>We\u2019ve developed four extension attributes that bring actionable backup insights into Jamf Pro:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Backup Selected<\/h3>\n\n\n\n<p>This attribute shows whether Backblaze Computer Backup is enabled on a device. IT admins can quickly confirm if backups are actively running, ensuring no endpoint is left unprotected.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Backup Size<\/h3>\n\n\n\n<p>Data size matters\u2014not just for storage costs, but for understanding the scope of protection. This attribute reports the total size of the data being backed up, helping teams gauge usage and anticipate trends.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Last Backup Date<\/h3>\n\n\n\n<p>Knowing when a device last backed up is critical to risk management. This attribute ensures admins can spot machines that haven\u2019t backed up recently and take proactive steps before a potential data loss occurs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Safety Frozen Status<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.backblaze.com\/computer-backup\/docs\/safety-freeze\" target=\"_blank\" rel=\"noreferrer noopener\">Backblaze\u2019s Safety Freeze<\/a> feature protects users from data loss by preventing accidental or malicious changes to a backup. By surfacing this status in Jamf, admins gain visibility into whether a device\u2019s backup is frozen and can act accordingly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Enabling Backblaze-specific extension attributes<\/h2>\n\n\n\n<p>Want step-by-step instructions? See the <a href=\"https:\/\/www.backblaze.com\/computer-backup\/docs\/create-and-enable-jamf-pro-extensions\" target=\"_blank\" rel=\"noreferrer noopener\">detailed guide on how to create and enable Jamf Pro extension attributes<\/a> in our technical documentation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Benefits for IT teams and end users<\/h2>\n\n\n\n<p>By combining Backblaze\u2019s reliable backup with Jamf\u2019s centralized management, organizations gain:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Proactive risk management<\/strong>: Spotting gaps in backup coverage before they become crises.<\/li>\n\n\n\n<li><strong>Streamlined compliance<\/strong>: Meeting audit requirements with centralized backup data reporting.<\/li>\n\n\n\n<li><strong>Operational efficiency<\/strong>: Saving IT teams from switching between tools and reducing the need for manual checks.<\/li>\n\n\n\n<li><strong>Automatic, seamless backups<\/strong>: Employees know their data is being protected without interruptions or extra effort.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Looking ahead<\/h2>\n\n\n\n<p>The development of these Jamf Pro extension attributes is part of our broader mission to empower IT teams with tools that reduce friction and strengthen resilience. As remote and hybrid work environments continue to expand, seamless integrations like these will only become more valuable.<\/p>\n\n\n\n<p>At Backblaze, we\u2019re proud to provide more than just a backup service\u2014we\u2019re delivering visibility, control, and confidence.<\/p>\n\n\n\n<p>Want to try it yourself? <a href=\"https:\/\/www.backblaze.com\/contact-sales\/jamf\" target=\"_blank\" rel=\"noreferrer noopener\">Once you have an account,<\/a> just follow the instructions above see how these Jamf Pro extension attributes can make managing backups as simple as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enhance your IT team&#8217;s data protection strategy with Backblaze Computer Backup&#8217;s Jamf Pro integration. Featuring  custom extension attributes, the integration critical visibility into backup health, streamlined operations, and automatic, reliable backups for all managed Apple devices.<\/p>\n","protected":false},"author":223,"featured_media":112316,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[121,434,437,484],"tags":[469],"class_list":["post-112315","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-backing-up","category-featured-1","category-featured-backing-up","category-partner-news","tag-consumerbackup","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Backblaze Computer Backup and Jamf Pro Extension Attributes Enhance the Customer Experience<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.backblaze.com\/blog\/how-backblaze-computer-backup-and-jamf-pro-extension-attributes-enhance-the-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Backblaze Computer Backup and Jamf Pro Extension Attributes Enhance the Customer Experience\" \/>\n<meta property=\"og:description\" content=\"Enhance your IT team&#039;s data protection strategy with Backblaze Computer Backup&#039;s Jamf Pro integration. Featuring custom extension attributes, the integration critical visibility into backup health, streamlined operations, and automatic, reliable backups for all managed Apple devices.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.backblaze.com\/blog\/how-backblaze-computer-backup-and-jamf-pro-extension-attributes-enhance-the-customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Backblaze Blog | Cloud Storage &amp; Cloud Backup\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/backblaze\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-07T16:05:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-30T19:27:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2025\/10\/DisasterRecovery-0003-Blog-Header-1440x820-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1440\" \/>\n\t<meta property=\"og:image:height\" content=\"820\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mark McLaughlin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@backblaze\" \/>\n<meta name=\"twitter:site\" content=\"@backblaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark McLaughlin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How Backblaze Computer Backup and Jamf Pro Extension Attributes Enhance the Customer Experience","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.backblaze.com\/blog\/how-backblaze-computer-backup-and-jamf-pro-extension-attributes-enhance-the-customer-experience\/","og_locale":"en_US","og_type":"article","og_title":"How Backblaze Computer Backup and Jamf Pro Extension Attributes Enhance the Customer Experience","og_description":"Enhance your IT team's data protection strategy with Backblaze Computer Backup's Jamf Pro integration. 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