{"id":103634,"date":"2021-12-07T08:54:44","date_gmt":"2021-12-07T16:54:44","guid":{"rendered":"https:\/\/www.backblaze.com\/blog\/?p=103634"},"modified":"2025-12-11T12:19:15","modified_gmt":"2025-12-11T20:19:15","slug":"a-guide-for-the-family-it-manager","status":"publish","type":"post","link":"https:\/\/www.backblaze.com\/blog\/a-guide-for-the-family-it-manager\/","title":{"rendered":"A Guide for the Family IT Manager"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-103644\" src=\"https:\/\/www.backblaze.com\/blog\/wp-content\/uploads\/2021\/12\/bb-bh-Being-the-Family-IT-Admin.jpg\" alt=\"\" width=\"1440\" height=\"820\" srcset=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/bb-bh-Being-the-Family-IT-Admin.jpg 1440w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/bb-bh-Being-the-Family-IT-Admin-300x171.jpg 300w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/bb-bh-Being-the-Family-IT-Admin-1024x583.jpg 1024w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/bb-bh-Being-the-Family-IT-Admin-768x437.jpg 768w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/bb-bh-Being-the-Family-IT-Admin-560x319.jpg 560w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/p>\n<p id=\"bzdropcap\">Does everyone in your family turn to you to help them fix some tech issue or another? Your uncle ever come to your house in the middle of the day to help him set up his iCloud account on his new iPhone? If the Wi-Fi goes down in the house, are you the first person your family calls before they call their internet provider? If you answered yes to any of these questions, congratulations! You are the family IT department.<\/p>\n<p>Being the family IT admin is a job that you never formally applied for. It just happened over time as you continued to fix all the tech issues that accumulated around the house. If you\u2019re looking for ways to best help your family manage their data and backups, this post will share some tips and advice so you can avoid those panicked requests from your parents or grandparents when they can\u2019t find that favorite family photo or have trouble getting online.<\/p>\n<h2><strong>Getting Started as the Head of the Family IT Department<\/strong><\/h2>\n<p>Although it might feel like you\u2019re always on-call to help your family with tech issues, there are a few ways you can set up your family with simple tech solutions even your grandfather will be able to figure out.<\/p>\n<div class=\"abstract\" style=\"line-height: 1.8; margin: 24px 12px; padding: 24px 12px 10px 12px;\"><strong>How to Back Up Your Digital Life<\/strong><br \/>\nTo start, check out our series of guides to help you protect content across many different platforms\u2014including social media, sync services, and more. This list is always a work in progress\u2014please comment below if you\u2019d like to see another platform covered.<\/p>\n<ul>\n<li><a href=\"\/blog\/how-to-back-up-old-email-accounts\/\" target=\"_blank\" rel=\"noopener\">How to Download and Back Up Email Account Data<\/a><\/li>\n<li><a href=\"\/blog\/saving-your-uncles-data-how-to-back-up-a-social-media-profile\/\" target=\"_blank\" rel=\"noopener\">How to Download and Back Up Your Facebook Data<\/a><\/li>\n<li><a href=\"\/blog\/download-backup-google-drive\/\" target=\"_blank\" rel=\"noopener\">How to Download and Back Up Your Google Drive Data<\/a><\/li>\n<li><a href=\"\/blog\/hold-on-back-up-this-is-how-to-save-your-tiktoks\/\" target=\"_blank\" rel=\"noopener\">How to Download and Back Up Your TikTok Data<\/a><\/li>\n<li><a href=\"\/blog\/how-to-back-up-your-twitch-stream\/\" target=\"_blank\" rel=\"noopener\">How to Download and Back Up Your Twitch Content<\/a><\/li>\n<li><a href=\"\/blog\/how-to-download-and-back-up-youtube-videos\/\" target=\"_blank\" rel=\"noopener\">How to Download and Back Up YouTube Videos<\/a><\/li>\n<li><a href=\"\/blog\/cloud-storage-vs-backup-to-b1-b2-or-both\/\" target=\"_blank\" rel=\"noopener\">How to Back Up Your Data Once You\u2019ve Downloaded It<\/a><\/li>\n<\/ul>\n<\/div>\n<h2><strong>Best Practices for Managing Family IT<\/strong><\/h2>\n<p>As the family IT admin, I\u2019ve been asked to fix many issues, like devices that won\u2019t start up or work properly, slow or interrupted internet connections, and even data loss. There are a few best practices you can follow to help encourage your family members to handle these problems independently, or even set up automated solutions. These best practices include:<\/p>\n<ul>\n<li>Using the 3-2-1 backup strategy.<\/li>\n<li>Keeping systems updated.<\/li>\n<li>Troubleshooting network connectivity issues.<\/li>\n<li>Setting up automated backups and a Group to centralize your family\u2019s data backups.<\/li>\n<\/ul>\n<h3><strong>The 3-2-1 Backup Method<\/strong><\/h3>\n<p>While I have fixed a lot of issues, there are some issues that I have not been able to resolve, like retrieving a file on a damaged computer without a backup. Data loss can happen at any moment, from accidentally spilling something on your computer to system upgrades or even just accidental deletion. It\u2019s always best to practice backup etiquette with the <a href=\"\/blog\/the-3-2-1-backup-strategy\/\" target=\"_blank\" rel=\"noopener\">3-2-1 method<\/a>. Using this method, you will have the document saved in three different places\u2014two copies of your data on-site but on different devices, for example, on your computer and an external hard drive, and one copy off-site, for example, in the cloud. In case you lose one, you have two as backup. There is no such thing as a perfect backup system, but the 3-2-1 approach is a great start for the majority of people and businesses, so it\u2019s definitely good enough for your great aunt.<\/p>\n<h3><strong>Keeping Systems Up-to-date<\/strong><\/h3>\n<p>As the family IT admin, one of the most common issues you\u2019ll probably face is a malfunctioning device, or a device that needs to be updated. A straightforward way to get started is by resetting the system\u2014yes, just turn it off and turn it back on again. But the best way to ensure your devices are working properly is to ensure that all system updates have been properly installed. By making sure that all of your family\u2019s devices are running on the most recent versions of their software, you can avoid running into problems with apps not working or other issues.<\/p>\n<p>For many devices, running a software update or checking for a new software version is a pretty straightforward process. Apple has made it easy for iOS users\u2014you can set software updates to automatically run in the background while you charge your phone at night. For a PC, you select the Start button, then select Settings &gt; Update &amp; security &gt; Windows Update. Select Advanced Options, and then under \u201cChoose how updates are installed,\u201d select Automatic. You can even think about walking your family members through a check for updates so they can handle any issues on their own in the future.<\/p>\n<div class=\"abstract\" style=\"line-height: 1.8; margin: 24px 12px; padding: 24px 12px 10px 12px;\">\n<p>Nowadays, we all use many devices to store and access our data every day. We\u2019ve created a few guides to help you make sure the data on your phone, computer, and hard drive is backed up or secured for whenever you plan to upgrade.<\/p>\n<ul>\n<li><a href=\"\/blog\/how-to-backup-iphone-and-ipad\/\" target=\"_blank\" rel=\"noopener\">How to Back Up Your iPhone or iPad<\/a><\/li>\n<li><a href=\"\/blog\/a-beginners-guide-to-external-hard-drives\/\" target=\"_blank\" rel=\"noopener\">A Beginner\u2019s Guide to External Hard Drives<\/a><\/li>\n<li><a href=\"\/blog\/how-to-wipe-a-mac-hard-drive\/\" target=\"_blank\" rel=\"noopener\">How to Wipe a Mac Hard Drive<\/a><\/li>\n<li><a href=\"\/blog\/how-to-wipe-pc-ssd-or-hard-drive\/\" target=\"_blank\" rel=\"noopener\">How to Wipe a PC Hard Drive<\/a><\/li>\n<\/ul>\n<\/div>\n<h3><strong>Troubleshooting Network Connectivity Issues<\/strong><\/h3>\n<p>When you&#8217;re dealing with a network issue, it can be frustrating because they often feel like they happen at the most inconvenient times. You can be on a call for work and bam! Lost connection. You want to play your PS5 games with friends after a long day at work? Think again, your internet was disconnected. Well, let me walk you through some of my thought process when I want to fix the internet connection.<\/p>\n<ul>\n<li>Check if other devices that are connected to your Wi-Fi are having the same issues.\n<ul>\n<li>If not, then you will need to go to your network settings for that device. You can disconnect and reconnect to the Wi-Fi there.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>If you are using an Ethernet cable, make sure that it\u2019s properly connected.<\/li>\n<li>Most internet providers have a service where you can check if the servers are down in your area. Double check that your home was not hit with an internet outage.<\/li>\n<li>Go directly to the router and hit the reset button. Sometimes restarting helps solve the problem.<\/li>\n<\/ul>\n<h3><strong>Setting Up Automated Data Backups<\/strong><\/h3>\n<p>Typically, our data is scattered across many platforms and many devices. Take that, and multiply it by each member of your family\u2014that\u2019s a lot of data that needs to be backed up and secured. I can\u2019t just sit and back up my family&#8217;s files and photos on a daily or weekly basis. Personally, I needed something I could install onto my family\u2019s computers and forget about it, all while still knowing that it would back up their data without me constantly monitoring it. And remember, <a href=\"\/blog\/cloud-backup-vs-cloud-sync\/\" target=\"_blank\" rel=\"noopener\">syncing your data is not the same as backing it up<\/a>.<\/p>\n<p>Backup tools are great for keeping your family\u2019s data protected and ensuring your work as the family IT admin is made easier. Look for a simple app that can automate data backups and make them accessible from anywhere via the web or mobile apps.<\/p>\n<p>(Shameless plug) <a href=\"https:\/\/www.backblaze.com\/cloud-backup\/personal\" target=\"_blank\" rel=\"noopener\">Backblaze Computer Backup<\/a> does just that. I set it up in minutes on all of my family\u2019s computers, and now it just runs in the background of all of our devices.<\/p>\n<h3><strong>How to Set Up Groups to Manage Your Family\u2019s Backups<\/strong><\/h3>\n<p>One feature that\u2019s particularly helpful with using backup tools for protecting your family\u2019s device data is centralizing your backups into a group. Groups are the best way to manage your family\u2019s backups in one place. With Computer Backup, it\u2019s easy to create a Group and add members to your Group.<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>First, go to your Backblaze account. If you don\u2019t have Groups enabled, simply go to your Settings tab and check the box to enable Groups.<\/li>\n<li>Now you can start your first Group. Name it whatever you want\u2014I\u2019m a very simple person so I call mine \u201cFamily,\u201d but be as creative as you want.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-103641\" src=\"https:\/\/www.backblaze.com\/blog\/wp-content\/uploads\/2021\/12\/Create-Group-1-1024x726.png\" alt=\"\" width=\"1024\" height=\"726\" srcset=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Create-Group-1-1024x726.png 1024w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Create-Group-1-300x213.png 300w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Create-Group-1-768x544.png 768w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Create-Group-1-1536x1089.png 1536w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Create-Group-1-560x397.png 560w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Create-Group-1.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>After creating your Group, you can start inviting your family members. You can choose to share a direct link to the group or email them an invitation. Once they get the link, your family members can create an account and install the client on their own computer to start backing up their data.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-103642\" src=\"https:\/\/www.backblaze.com\/blog\/wp-content\/uploads\/2021\/12\/Invite-Group-Members-1-1024x563.png\" alt=\"\" width=\"1024\" height=\"563\" srcset=\"https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Invite-Group-Members-1-1024x563.png 1024w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Invite-Group-Members-1-300x165.png 300w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Invite-Group-Members-1-768x422.png 768w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Invite-Group-Members-1-1536x844.png 1536w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Invite-Group-Members-1-560x308.png 560w, https:\/\/backblazeprod.wpenginepowered.com\/wp-content\/uploads\/2021\/12\/Invite-Group-Members-1.png 1630w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2><strong>How to Back Up Your Family\u2019s Data<\/strong><\/h2>\n<p>Once your family has the Backblaze client installed on their computer, you are set! The scheduling is automatically set to back up continuously, so you don\u2019t have to worry if your family\u2019s computers are getting backed up. You can sleep in peace now!<\/p>\n<p>You\u2019re not alone in being the family IT admin\u2014even though it might not be an official job, we all take the responsibilities seriously because we care about our families. What are some of the technical problems that you have had to solve as the family IT admin? Let us know in the comments.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you the person in your family that everyone turns to for tech help? Read this guide for a ways you can set up simple tech solutions for your family.<\/p>\n","protected":false},"author":166,"featured_media":103644,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[121],"tags":[469],"class_list":["post-103634","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-backing-up","tag-consumerbackup","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A Guide to Digital Family Organizer Data Backup and Storage<\/title>\n<meta name=\"description\" content=\"If you\u2019re the person your family turns to when there\u2019s an IT problem, it\u2019s important to manage it effectively. Here are some tips for simple IT management.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.backblaze.com\/blog\/a-guide-for-the-family-it-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Guide to Digital Family Organizer Data Backup and Storage\" \/>\n<meta property=\"og:description\" content=\"If you\u2019re the person your family turns to when there\u2019s an IT problem, it\u2019s important to manage it effectively. 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He has over three years of experience in financial marketing, digital marketing, and consumer marketing. Juan is focused primarily on marketing the Backblaze Computer Backup product and when he is not doing that, he writes to connect with the everyday tech person. 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